Z Desk 2.2 – Support Tickets System with Knowledge Base and FAQs | Free Download
Overview of Z Desk 2.2
Z Desk 2.2 is an advanced Support Tickets System designed to streamline customer support processes. With integrated Knowledge Base and FAQs, users can easily create and manage support tickets while providing vital information to their customers. This comprehensive platform enhances communication and improves the overall customer experience.
Key Features of Z Desk
- Mobile Friendly: Access the system on any device, ensuring support is always available.
- Multi-Language Support: Choose between LTR and RTL layouts to cater to global users.
- Easy Installation: Get started quickly with a simple installation wizard.
- Two-Factor Authentication (2FA): Enhance security for your support tickets.
- Email to Ticket: Convert emails into tickets seamlessly, keeping your workflow efficient.
- Dashboard and Statistics: Gain insights into ticket trends and user feedback.
- Multiple Departments: Organize support teams efficiently with department-specific setups.
- Guest Ticketing: Allow customers to submit tickets without creating an account.
- Live Chatting: Provide instant assistance to users in real time.
- Ticket History & Feedback: Track past interactions and gather user feedback for continuous improvement.
Why Choose Z Desk 2.2?
With its robust feature set and user-friendly interface, Z Desk 2.2 is ideal for businesses looking to enhance their customer support operations. Its customizable options and secure environment make it a top choice for companies of all sizes. Plus, it’s available for free download, allowing you to test its capabilities without any commitments.