Uhelp 3.1.2 – Helpdesk Support Ticketing System | Free Download
Overview of Uhelp 3.1.2
Uhelp 3.1.2 is a comprehensive helpdesk support ticketing system designed with the needs of modern businesses in mind. Built on the robust Laravel framework, this solution provides a streamlined way to manage customer requests and enhance support operations.
Key Features of Uhelp
- Roles Management for efficient user permissions
- Integration with Envato Support System
- Custom Fields to tailor the ticketing experience
- Business Hours settings to manage ticket submissions
- Live Notifications to keep your team updated
- Announcements feature for important updates
- Agent name privacy to protect your team’s identity
- Ticket/Replies restriction for enhanced security
- Trashed Tickets for easy recovery of deleted items
- Detailed Ticket History/Timeline for complete tracking
- A Knowledge Base to assist customers and agents
- Employee Groups for better collaboration
- Single/Multiple Assign for ticket distribution
- Self-assign function for agents
- Email-To-Ticket feature for seamless communication
- Projects Management to track related tickets
- Enhanced Security measures for data protection
- Login as Customer functionality for personalized support
- Custom CSS for branding customization
Why Choose Uhelp?
Choosing Uhelp for your customer support needs means opting for a powerful tool that keeps all your customer interactions organized and efficient. With its wide array of features, Uhelp not only enhances productivity but also improves customer satisfaction by ensuring timely and effective support.
How to Download Uhelp 3.1.2
Getting started with Uhelp is easy and free. To download Uhelp 3.1.2, visit the official website or access the link provided in this post. Follow the installation instructions and set up your helpdesk support ticketing system with ease.